Order Fulfillment Specialist Part Time

BJ's Wholesale Club • Springfield, MA

5d • $17 - $20

About The Position

The Order Fulfillment Specialist performs general warehouse activities supporting BJ’s Wholesale Club digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role includes pulling merchandise from pick lists, verifying items and counts with a handheld RF scanner, moving orders from the sales floor to a staging area, and operating equipment. Orders must be picked promptly, packaged securely according to standard procedures, and handled in accordance with productivity expectations and service-level agreements.

The position also involves communicating inventory, equipment, replenishment, and product-date issues; processing returns; maintaining a clean, organized, and safe OMNI/SFC work area; and following club policies, procedures, and dress code. Team members are expected to provide friendly service, collaborate with club teams, uphold member and club standards, and maintain regular, predictable attendance. Other duties may be assigned, including work in other departments.

The work is active and generally takes place on hard surfaces around moving machinery or loud equipment. It can involve bending, climbing, crawling, handling, pulling, reaching, stooping, and continuously lifting up to 50 pounds; heavier or awkward items may require assistance. The role may involve temperature extremes when retrieving refrigerated orders and occasional exposure to approved cleaning agents. The stated pay range is $16.50–$19.80.

Requirements

• Previous order-pulling experience is preferred.
• Big-box or wholesale retail experience is preferred.
• Previous RF scanner experience is preferred.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists using a handheld RF scanner and verify merchandise and counts.
• Move merchandise from the sales floor to the staging area and update merchandise locations as needed.
• Communicate inventory or equipment problems, expired or short-dated items, and replenishment needs.
• Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Pick orders promptly to meet productivity requirements, deadlines, service-level agreements, and performance metrics.
• Follow operational procedures and productivity standards for BOPIC, Curbside, and Ship from Club.
• Take responsibility for individual performance and work with club leadership when performance metrics are not met.
• Package orders securely according to standard operating procedures.
• Keep the SFC area neat, clean, organized, and safe; perform housekeeping, remove trash and cardboard, and handle damaged or spoiled products according to procedures.
• Process returns to the club and determine how they should be handled, including through DDR or the Membership desk.
• Follow club policies, procedures, and dress code standards.
• Deliver friendly, courteous service and help resolve or escalate member concerns appropriately.
• Collaborate with club teams to uphold member-service and club standards.
• Maintain regular, predictable, full attendance.
• Perform other assigned duties, including working in other departments as needed.

Benefits

• Weekly pay.
• Daily Pay access to earned pay before payday; a fee may apply.
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal and sick days, holidays, bereavement, and jury duty leave.
• Medical plan options, with optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with a company match for eligible team members age 18 and older.
• Employee Stock Purchase Plan, with shares available at a 15% discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed