Order Fulfillment Specialist Part Time
About The Position
The Order Fulfillment Specialist performs general warehouse activities supporting BJ’s digital fulfillment initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves pulling merchandise from pick lists, verifying items and counts with a handheld RF scanner, moving orders from the sales floor to a staging area, and securely packaging orders according to standard procedures. The specialist works to meet service-level agreements, productivity standards, and deadlines while providing friendly, accurate service to members. The position also supports inventory replenishment and communicates inventory or equipment problems, including expired or short-dated products. It includes maintaining a clean, safe, and organized Omni/SFC workspace, handling returns and damaged or spoiled goods according to procedures, following club policies and dress-code standards, and working in other departments as needed. Regular, predictable, full attendance is an essential function.
Requirements
- Regular, predictable, full attendance is an essential function of the job.
Nice To Haves
- Previous order-pulling experience.
- Big-box or wholesale retail experience.
- Previous RF scanner experience.
Responsibilities
- Pull merchandise from pick lists and use a handheld RF scanner to select and verify orders.
- Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
- Meet order-picking deadlines, productivity requirements, service-level agreements, performance metrics, and goals.
- Follow operational processes and established procedures for BOPIC, Curbside, and Ship from Club.
- Communicate inventory and equipment problems, expired or short-dated items, and merchandise replenishment needs to the appropriate club team members.
- Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
- Maintain a neat, clean, safe, and organized Omni/SFC work area, including storage bins; remove trash and cardboard and handle damaged goods and spoiled products according to procedures.
- Process returns to the club and determine how to handle them through DDR or the Membership desk.
- Follow club policies, procedures, compliance requirements, and dress-code standards.
- Provide friendly service, address member concerns, and contribute to a safe and positive environment.
- Take responsibility for individual performance and work with club leadership when performance metrics are not met.
- Perform other assigned duties, including working in other departments as needed.
- Maintain regular, predictable, full attendance.
Benefits
- Weekly pay and access to earned pay before payday; a fee may apply to Daily Pay.
- Complimentary Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
- Paid time off including vacation, personal and sick days, holidays, bereavement, and jury duty leave.
- Three medical plan options, with optional dental and vision coverage, Health Savings Account, and flexible spending account options.
- 401(k) retirement savings plan with company match, available to team members age 18 and older.
- Employee Stock Purchase Plan, with shares available at a 15% discount.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
