Order Fulfillment Associate Part Time

BJ's Wholesale Club • Edison, NJ

3d • $17 - $21

About The Position

The Order Fulfillment Associate performs general warehouse and digital order fulfillment activities, including picking merchandise from a pick list, moving items from the sales floor to a staging area, verifying merchandise and counts with a handheld scanner, and operating equipment. The role supports BJ’s digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. Associates are expected to pick and package orders accurately and promptly, meet productivity and service-level requirements, follow standard operating procedures, and maintain a clean, safe, and organized work area. The position also involves providing friendly service to members, communicating inventory or equipment issues, processing returns, following club policies, and assisting in other departments as needed.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Must meet OMNI productivity expectations, including service-level agreements, performance metrics, and goals.
• Must follow club policies, procedures, compliance requirements, and dress code standards.

Nice To Haves

• Previous order-pulling experience preferred.
• Big-box or wholesale retail experience preferred.
• Previous RF scanner experience preferred.

Responsibilities

• Pick merchandise from member orders using a pick list and handheld RF scanner.
• Verify merchandise and counts, update merchandise locations, and move items from the sales floor to the staging area.
• Communicate inventory and equipment problems, expired or short-dated items, and replenishment needs to the appropriate club team members.
• Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Pick orders promptly and meet productivity requirements, deadlines, service-level agreements, performance metrics, and goals.
• Follow operational processes and established standard operating procedures for BOPIC, Curbside, and Ship from Club.
• Take responsibility for individual performance and work with club leadership when performance metrics are not met.
• Package orders securely in accordance with standard operating procedures.
• Keep the Ship from Club area neat, clean, and organized; remove trash and cardboard and handle damaged or spoiled goods according to procedures.
• Process returns to the club and determine how to handle them through DDR or the Membership desk.
• Maintain club policies and procedures, including dress code standards.
• Provide friendly, courteous service, address or escalate member concerns, and help maintain a safe and positive member experience.
• Work collaboratively to maintain GOLD member and club standards, including a clean and organized OMNI space and storage bins.
• Attend work regularly and predictably, and perform other assigned duties, including work in other departments as needed.

Benefits

• Weekly pay and access to earned pay before payday; a fee may apply to Daily Pay.
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with a company match for team members age 18 and older.
• Employee Stock Purchase Plan allowing eligible payroll deductions to purchase BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed