Order Entry/Receptionist Assistant

Bonney Forge Corporation • Mt Union, PA

4d

About The Position

The Order Entry/Receptionist Assistant is responsible for ensuring accurate and efficient processing of customer orders, maintaining customer account information, supporting internal departments, and delivering excellent customer service. This role will assist with daily administrative tasks. This job description does not encompass all job duties but highlights areas of responsibility. Job descriptions will change over time, and other duties and responsibilities will be added as necessary.

Responsibilities

• Process EDI customer orders and ensure accuracy.
• Enter customer orders into the system.
• Update and make changes to customer orders as needed.
• Reserve and batch‑reserve items for customer shipments.
• Print items, order acknowledgements, and required documentation.
• Complete end‑of‑day reports and verify orders.
• Set up new customers and new customer locations.
• Update customer names, addresses, and account details.
• Maintain Customer Comment Reports (CCR).
• Create customer estimates and quotations.
• Answer and transfer incoming phone calls.
• Create conference calls as needed.
• Page individuals for calls on hold.
• Greet and check in visitors.
• Process UPS shipments.
• Handle incoming and outgoing mail.
• File customer orders and shipping paperwork.
• Provide general administrative support.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed