Order Entry Operator

Matthews International • Kingwood, WV

5d • Onsite

About The Position

Matthews International, a global leader in memorialization with over 175 years of success, is seeking an Order Entry Operator. This role is crucial for entering orders into the business system, identifying appropriate products to meet customer needs, and tailoring orders to enhance the customer experience. The company prides itself on craftsmanship and quality, starting with its people.

Requirements

• Associate’s Degree in Business Administration or related field.
• 2+ years of previous data entry experience; or equivalent combination of education and experience.
• Basic degree of proficiency in MS Office Suite, Outlook & Internet applications.
• Basic analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Basic verbal and written communication skills (including analysis, interpretation, & reasoning).
• Basic understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and management.
• Self-motivated with critical attention to detail, deadlines and reporting.
• Ability to work overtime as necessary.

Nice To Haves

• Occasional travel either locally, nationally, and/or internationally may be required.

Responsibilities

• Reviews customer order source documents.
• Prepares and sorts source documents and identifies and interprets data to be entered.
• Contacts preparers of source documents to resolve questions, inconsistencies, or missing data.
• Enters data from source documents into business system.
• Compares data entered with source documents, or reenters data in verification format to detect errors.
• Makes necessary corrections to information entered.
• Compiles, sorts, and verifies accuracy of data to be entered.
• Reviews error reports and enters corrections into business system.
• Additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree