Order Entry and Submittal Manager

Cleaver-Brooks • Thomasville, GA

4d • Onsite

About The Position

Cleaver-Brooks is hiring an Order Entry & Submittal Manager in Thomasville, Georgia. The position manages orders after processing, generates submittal documentation, interprets orders and applies appropriate project options, and coordinates drawing changes and approvals with customers and representatives. The manager also works with sales engineering on options not included in the original order and with design engineering to ensure drawings and information are accurate.

The role supervises domestic and international submittal generation and staff, initiates international and governmental quotes, and assists sales engineers with quotes for customer additions. It also contributes to drawing and process improvements and tracks submittal timeliness through monthly reporting. The position works in a normal office environment, with conditions also described as normal plant, shop, field, or office conditions and negligible or little to no exposure to hazards.

Cleaver-Brooks provides integrated boiler and burner systems and related products and services. The company describes its focus as delivering efficient, reliable, safe, and environmentally sustainable solutions.

Requirements

• Associate's degree.
• Five to eight years of experience.
• Thorough and relevant product knowledge.
• Excellent communication, problem-solving, and persuasion skills when working with customers.
• Ability to exercise sound judgment and intellect, interpret policies or procedures, solve problems, and facilitate matters.
• Effective interpersonal skills and ability to interface with people inside and outside the company.
• Ability to work in a normal office environment.

Responsibilities

• Manage orders after processing and generate submittal documentation.
• Interpret orders and apply appropriate options to projects.
• Interface with customers and representatives regarding drawing changes and approvals.
• Coordinate with sales engineering on options not included in the original order.
• Coordinate with design engineering to ensure drawings and information are accurate.
• Supervise and maintain domestic and international submittal generation.
• Initiate international and governmental quotes and assist sales engineers with quotes for customer additions.
• Assist in developing drawing and process improvements for the order entry and submittal departments.
• Track and evaluate submittal timeliness and document results in a monthly report.
• Direct and supervise staff.

Benefits

• Competitive salary.
• Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits, FSA, HSA, life insurance, and short- and long-term disability.
• Cash-matching 401(k) plan.
• Employee assistance program (EAP).
• Pet insurance.
• Employee discount program.
• Tuition assistance.
• Paid time off and 11 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree