Oracle ERP Business Systems Analyst

Fortinet•Sunnyvale, CA

5h•$121,000 - $148,000•Onsite

About The Position

We are currently hiring an Oracle ERP Business Systems Analyst for our Sunnyvale, CA location. This position is the first line support analyst responsible for monitoring Oracle EBS production environment and triage and resolve Oracle tickets. Oracle EBS production support team, the first line of support to business users. As liaison between business and IT technical resources, we help the business on their issues and enhancements. Prioritize and participate system developments, coordinate user testing and production deployments.

Requirements

Bachelor’s degree in Information Technology, Management Information Systems, Computer Science, or Business
4+ years working as a Business Systems Analyst with hands-on Oracle EBS R12 experience.
Good knowledge in Oracle EBS functional modules (OM, WSH, INV, AP, AR, GL).
Production Support experiences in System Admin.
Analytical skills with ability to troubleshoot problems and identify root causes.
Proficient in SQL/PLSQL, understanding of relational database tables, and module-specific configurations.
Strong written and verbal communication skills.
Ability to adapt to changing situations, multi-tasking, prioritizations and deadlines.
Work well independently and in a team environment.
Must be authorized to work in the U.S. without sponsorship.

Nice To Haves

Knowledge of Oracle Cloud e-business Application is a plus.

Responsibilities

Monitors tickets to Oracle EBS production and performs first level troubleshooting
Analyzing and troubleshooting ERP system issues reported by end users
Developing documentation for ERP systems, including specifications, configurations, and business processes
Providing training and support to ERP system users
Participating in system upgrades and testing to ensure functionality and efficiency
Creating and delivering reports on ERP system