Urology

Baptist Healthcare System•Lexington, KY

About The Position

The ENT/Plastics/Urology Service Line Coordinator supervises workflow and staff for assigned service lines within the Department of Surgical Services at Baptist Health Lexington. The coordinator helps ensure patient care by addressing performance concerns and issues raised by patients, families, and physicians, and supports ongoing compliance with JCAHO/CMS accreditation and state licensure requirements. The role serves as a clinical resource and mentor/preceptor, shares knowledge of functions and standards, and supports improvement planning through communication, educational materials, teaching, and recognition of achievement. The coordinator coordinates equipment and supplies with vendors and directors, operates within departmental budget goals, monitors the daily surgery schedule, and works with the manager to assign staff and equipment. The position also maintains preference cards, facilitates room turnover and cleaning, coordinates staff break and lunch coverage, completes annual competency assessments, and recommends education, coaching, or disciplinary action when appropriate.

Requirements

High school diploma or equivalent.
Five years of experience.
Registered Nurse (RN) or Certified Surgical Technologist (CST); if not CST certified, certification must be obtained within two years of hire; alternatively, 15 years of experience as a Surgical Technologist.

Responsibilities

Supervise workflow and staff for assigned service lines within Surgical Services.
Address performance, patient, family, and physician issues or concerns as appropriate to support patient care.
Ensure ongoing compliance with JCAHO/CMS accreditation and state licensure requirements.
Share knowledge of functions and standards to assist others in planning improvements; communicate information; design educational materials and programs; teach; and encourage recognition of achievement.
Act as a clinical resource and mentor/preceptor to staff working within the service line.
Coordinate equipment needs for each service through communication with vendors and directors.
Operate the service line within departmental budget goals.
Ensure clinical staff equipment and supply needs are met daily.
Monitor the daily surgery schedule and coordinate with the manager to assign equipment and staff for patient care.
Update preference cards within two weeks to reflect physician needs or changes in surgical technique or supplies.
Facilitate operating-room turnover between cases and ensure room cleaning according to guidelines.
Coordinate with the Operations Clinical Coordinator or Charge Nurse to provide staff coverage during breaks and lunches.
Complete annual competency assessments for staff assigned to the service line.
Recommend educational, coaching, or disciplinary actions based on identified technical or behavioral issues or concerns.