OR Scheduler - Pre-Anesthesia Eval Center - Westlinks

Lee Health•Fort Myers, FL

13d•Onsite

About The Position

Lee Health is seeking an experienced surgical scheduler for its Pre-Anesthesia Evaluation Center. The OR Scheduler is the first point of contact for physician offices scheduling surgical, endoscopic, endovascular lab, and other interventional radiology procedures. The role coordinates procedures across specialties and Lee Health surgical facilities using Op Time, while communicating with patients, families, physicians, and department staff. The position requires answering phones, collecting and verifying information, managing competing priorities, and scheduling accurately in a fast-paced environment. The scheduler supports efficient use of available surgery and physician time and resources, follows standard processes for clear communication, and helps improve quality, safety, and productivity. Responsibilities also include coding, verifying insurance, and obtaining required pre-certification or authorization. Knowledge of basic insurance guidelines and authorization limitations is needed.

Requirements

Previous experience scheduling surgical procedures is required.
High school diploma or equivalent is required.
Excellent verbal, communication, interpersonal, customer service, and customer relations skills.
Strong organizational skills, attention to detail, and ability to prioritize and multitask.
Excellent computer skills and proficiency with electronic scheduling tools.
Medical terminology, mathematics, grammar, and spelling skills.
Understanding of CPT and ICD coding.
Ability to problem-solve, think critically, work independently, and contribute as a team player.
Ability to read, write, and understand English.
Ability to work effectively in a fast-paced, sometimes stressful environment.

Nice To Haves

Post-high-school training or college.
Epic experience.
Bilingual ability.

Responsibilities

Serve as the first point of contact for physician offices scheduling procedures.
Schedule surgical and endoscopic procedures across specialties and Lee Health surgical facilities using Op Time.
Answer phones and collect and verify scheduling and patient information.
Coordinate schedules and manage competing priorities while supporting efficient use of surgery and physician time and resources.
Communicate clearly with patients, families, physicians, and department staff.
Follow standard processes that support accurate communication and patient care.
Code procedures, verify insurance, and obtain necessary pre-certification or authorization.