Scheduler Pre Registrar

CommonSpirit Health•Westminster, CO

About The Position

The Scheduler/Pre-Registrar manages incoming phone calls and fax requests to schedule outpatient tests, helping provide a seamless experience for patients. The role completes scheduled-patient preregistration and obtains valid provider orders accurately. It maintains an up-to-date scheduling system without conflicting appointments and completes patient clinical and financial data by telephone in a timely, accurate, and courteous manner. The Scheduler/Pre-Registrar schedules exams professionally, checks insurance eligibility, applies knowledge of medical insurance and patient financial responsibility, handles incoming lines and specialty calls, and initiates calls to providers. The job requires the employee to live in Metro Denver.

Requirements

  • High school diploma or GED.
  • Office experience in a healthcare environment.
  • Knowledge of medical terminology.
  • Knowledge of CPT and ICD-10 codes.
  • Ability to multitask and prioritize.
  • Must live in Metro Denver.

Nice To Haves

  • One year of previous Patient Scheduling or Patient Access experience.

Responsibilities

  • Manage incoming phone calls and fax requests to schedule outpatient tests.
  • Maintain an up-to-date scheduling system and prevent conflicting appointments.
  • Complete preregistration by collecting patient clinical and financial data by telephone in a timely, accurate, and courteous manner.
  • Obtain and verify valid provider orders for scheduled patients.
  • Schedule patient exams promptly and professionally.
  • Apply working knowledge of medical insurance and patient financial responsibility.
  • Check insurance eligibility.
  • Handle incoming phone lines and specialty calls, and initiate calls to providers.
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