Optometric Technician - Medical Assistant

National Vision•Noblesville, IN

About The Position

The Optometric Technician supports doctors in providing quality eye care and helps ensure patients receive attentive, professional service. The role combines healthcare support with a customer-focused retail environment. Responsibilities include preparing patients for examinations, conducting preliminary testing, maintaining patient records and equipment, and helping keep the doctor’s office and pretest room professional and organized. Eyeglass World stores are closed on Sundays.

Requirements

Strong customer service skills.
Ability to learn optical knowledge.
Ability to give customers clear and concise instructions.
Effective interpersonal skills.
Excellent organizational skills.
Detail-oriented.
Multitasking and time-management skills.

Nice To Haves

Previous retail or optical experience is preferred but not required.

Responsibilities

Ensure high-quality patient care.
Maintain a professional atmosphere and appearance in the doctor’s office and pretest room.
Understand ocular terminology, diseases, and abbreviations.
Explain preliminary examinations to patients.
Complete necessary paperwork and perform testing on patients before the doctor’s examination.
Promote visual field testing and retinal screenings to eligible patients.
Perform exam pre-screening.
Review prescriptions and patient information carefully, identify special needs, and consult with the optician, doctor, or retail management when necessary.
Complete referral forms and follow-up paperwork as required.
Maintain accurate and organized patient records.
Ensure doctor’s and pretest equipment is properly maintained.
Order and maintain supplies and pharmaceuticals as directed.
Follow store and corporate policies and procedures.
Participate in regularly scheduled mandatory communications meetings to stay informed about changes in corporate policies and initiatives.