Optometric Technician True Eye Experts of Apopka

EssilorLuxottica Group • Apopka, FL

8d

About The Position

The Optometric Technician ensures patients receive high-quality optometric care during eye exams and provides a seamless patient experience by connecting the doctor with other primary care functions. The role supports patient care and exam flow, performs pre-examination and diagnostic testing, maintains patient records and equipment, and assists with contact lens services and office operations. The position requires adapting to different examination scenarios, communicating effectively with patients and staff, and maintaining a safe, organized, and compliant practice environment. Weekend and evening work is required to support business needs, varying by location.

Requirements

• High school graduate or equivalent.
• At least 2 years of experience in optometry, ophthalmology, or a healthcare setting.
• Knowledge of optical and medical terminology.
• Understanding and use of optical equipment and diagnostic testing, including pre-exam testing, pretesting, and visual acuity testing.
• Coaching skills.
• Strong communication and listening skills.
• Problem-solving ability.
• Organization skills.
• Strong interpersonal skills.
• Ability to assess priorities and manage multiple tasks and deadlines in a fast-paced environment.
• Ability to work autonomously.
• Knowledge of an office environment.
• Strong basic math skills.

Nice To Haves

• Experience in healthcare.
• Previous experience in customer service, retail, and/or optical work.
• Optometric technician certification.

Responsibilities

• Assist with patient care and eye exams, manage patient records, and support patient flow throughout examinations.
• Perform tests including visual acuity measurements, depth and color perception tests, retinal imaging, and other pre-examination testing.
• Perform tests that help the optometrist diagnose and treat patients accurately and in a timely manner.
• Review prescriptions and patient information carefully, identify special needs, and consult with Optometrists, Opticians, or the Practice Manager when necessary.
• Identify dissatisfied patients and act promptly to resolve their concerns.
• Work accurately and thoroughly despite time pressure and patient volume.
• Handle and file patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Support contact lens exams and orders, including contact lens care, trial inventory, and patient orders.
• Use appointment-book and scheduling procedures and operate computer systems.
• Operate the point-of-sale system and accurately enter patient information; create and tender sales transactions when required, following operational processes and standards.
• Maintain a safe working environment for team members and patients.
• Support visual merchandising compliance in exam lanes, the assessment room, and the contact lens area.
• Adapt to different examination scenarios and interact in a personable manner with patients and staff.
• Explain measurements and answer patient questions during pre-examination testing.
• Maintain and disinfect equipment and provide clinical support to the Optometrist as needed.
• Work weekends and evenings in support of business needs, varying by location.
• Follow attendance and daily timekeeping requirements, company policies and procedures, and the proper dress code.
• Perform other functions as assigned by the Practice Manager or as business needs require.

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
• A competitive bonus and/or commission plan may be offered.
• The practice provides a supportive work culture and supports professional development.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED