Optometric Technician

AEG Vision•Abilene, TX

About The Position

The Optometric Technician works alongside Optometrists to support patient care and education, helping provide an efficient, high-quality experience. The role conducts preliminary testing and specialty diagnostic procedures, supports post-exam tasks, and manages appointment scheduling. It may also include documentation and clerical work, contact lens support, cleaning and organizing the practice, and other duties as requested.

Requirements

  • High school diploma or GED.
  • Strong attention to detail and ability to work under pressure in a fast-paced environment.
  • PC skills, including Microsoft Office, Windows, and word processing.
  • Ability to work collaboratively in a team environment.
  • Excellent verbal and written communication skills for professional collaboration with coworkers and patients.
  • Experience evaluating patients for eye exams and dispensing eye exam medications.
  • Familiarity with medical terminology associated with eye treatment.
  • Experience maintaining patient records and files in accordance with HIPAA regulations.

Nice To Haves

  • Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

  • Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, administering topical or diagnostic medications, Optomap, autorefractor testing, and visual acuity testing.
  • Interview patients before their visit to identify medical issues and reasons for the appointment and share relevant details with the Optometrist.
  • Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals when required, and complete related paperwork.
  • Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
  • Respond to patient phone inquiries about medications, treatment, and problems, referring questions to the Optometrist as necessary.
  • Perform specialty diagnostic testing when required, such as OCT, visual field testing, pachymetry, and retinal imaging.
  • Document medical findings and communications between the Optometrist and patient in electronic health records, and assist with medical documentation where applicable.
  • Check CPT codes and billing for postoperative care, office visits, and other services.
  • Support appointment schedule utilization through appointment confirmations, recall-list outreach, and contacting patients who missed or canceled appointments to reschedule.
  • Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
  • Complete end-of-day tasks, including schedule wrap-up and checklists.
  • Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain the practice’s cleanliness and visual appeal.
  • Act as a scribe for the Optometrist or perform refractions when requested.
  • Perform other duties within the practice as requested.

Benefits

  • 401(k) with match
  • Medical, dental, vision, life, short-term disability, and long-term disability benefits
  • Employee vision discount program
  • HSA/FSA
  • PTO
  • Paid holidays
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