Optometric Technician

AEG Vision • El Paso, TX

10d

About The Position

The Optometric Technician works alongside Optometrists to support patient care and education, helping deliver an efficient, high-quality patient experience. The role conducts pre-testing and specialty diagnostic testing, performs post-exam tasks, supports medical documentation, and manages appointment scheduling. It also includes patient communication, contact lens support, and maintaining the cleanliness and visual appeal of the practice.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in compliance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to collaborate professionally with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topicals, diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their visit to identify medical issues and reasons for the visit, and relay relevant details to the Optometrist.
• Schedule referral appointments with Ophthalmologists, diagnostic follow-up visits, and other specialty referrals as needed, and complete related paperwork.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication, treatment, and problems, referring questions to the Optometrist as necessary.
• Perform diagnostic testing using specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras, as needed.
• Document medical findings and communication between the Optometrist and patient in electronic health records and assist with medical documentation, including checking CPT codes and billings, at participating practices.
• Support schedule utilization by confirming appointments, contacting patients from recall listings, and rescheduling no-shows and cancellations.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in contact lenses, and take orders in person or by phone.
• Complete end-of-day responsibilities, including schedule wrap-up and checklists.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain the practice’s cleanliness and visual appeal.
• Serve as a scribe for the Optometrist or perform refractions, as requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED