Optometric Technician

AEG Vision • Perrysburg, OH

17h

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education, helping provide an efficient, high-quality patient experience. The role conducts pre-testing and preliminary evaluations, assists with specialty diagnostic testing, performs post-exam tasks, and manages appointment scheduling. It also includes patient interviews, recordkeeping and documentation, telephone support, contact lens instruction and inventory management, and general practice upkeep. The technician may also act as a scribe or perform refractions.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s examination, including dilation, topical and diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their visit to identify medical issues and reasons for the appointment and provide relevant information to the Optometrist.
• Schedule referrals to Ophthalmologists, diagnostic follow-up visits, and other specialty referrals as needed, and complete related paperwork.
• Maintain patient records and files in compliance with company, federal, state, and HIPAA policies.
• Respond to patient telephone inquiries about medication and treatment, referring questions to the Optometrist as necessary.
• Perform diagnostic testing using specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras as needed.
• Document medical findings and communications between the Optometrist and patient in the EHR, and assist with medical documentation and billing-related clerical duties at participating practices.
• Support appointment schedule utilization by confirming appointments, contacting patients from recall lists, and rescheduling no-shows and cancellations.
• Teach contact lens insertion and removal, manage trial inventory, check in contact lenses, and take contact lens orders in person or by phone.
• Complete end-of-day tasks, including opti-schedule wrap-up and checklists.
• Clean and organize frame boards, displays, mirrors, the workbench, and office areas.
• Act as a scribe for the Optometrist or perform refractions as requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED