Optometric Technician

AEG Vision • Ladue, MO

12d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help provide an efficient, high-quality patient experience. The role conducts pre-testing procedures, assists with specialty diagnostic testing, performs post-exam tasks, and helps manage the doctor’s appointment schedule. It also includes patient interviews, documentation, referral coordination, contact lens support, and practice upkeep.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s examination, including dilation, topical and diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit, and provide relevant details to the Optometrist.
• Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals as needed, and complete associated paperwork.
• Record and maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication and treatment, referring questions to the Optometrist as necessary.
• Perform diagnostic testing using specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras as needed.
• Document medical findings and communications between the Optometrist and patient in the EHR and assist with medical documentation duties, including checking CPT codes and billing for postoperative care and office visits at participating practices.
• Promote maximum appointment schedule utilization through appointment confirmations, recall-list outreach, and contacting patients who missed or canceled appointments to reschedule.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in contact lenses, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, the workbench, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions as needed.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED