Optometric Technician (Borel Eye Doctors of Optometry)

VSP Ventures•San Mateo, CA

5d•$18 - $22•Onsite

About The Position

The Optometric Technician assists the Optometrist with eye examinations and patient eye care. The role includes conducting pre-testing or special testing, gathering patient history, and guiding patients through the eye care and clinical experience. The technician helps prepare patients for examinations, uses clinical instruments and technology to take measurements and administer tests, performs contact lens insertion and patient training, orders contact lenses and manages trial inventory, and administers topical ophthalmic and dilation medications. The role also includes scribing for the doctor, translating as needed, supporting patient flow, and performing therapy exercises or procedures under the Optometrist’s direction. Additional office support may include answering phones, verifying insurance, checking patients in and out, scanning charts, and maintaining a clean office. Employees may work on special projects, cross-train in other departments, and perform other related duties as assigned. The stated working environment is generally favorable, with adequate lighting and temperature and no hazardous or unpleasant conditions caused by noise, dust, or similar factors.

Requirements

One to two years of experience in a related field.
Working knowledge of the MS Office package.
Effective verbal communication skills to prioritize multiple tasks and respond to incoming calls and inquiries.
Effective written communication skills to clearly document patient visits.
Excellent interpersonal and rapport-building skills.
Ability to ask appropriate and relevant questions to identify patient needs.
Ability to listen, process transactions, and interact with patients simultaneously in a fast-paced environment.

Responsibilities

Prepare patients for examinations by gathering vision and medical history, explaining the exam process, and documenting information in patient records.
Use clinical instruments and technology to take measurements and administer tests to assess patients’ visual capabilities.
Perform contact lens insertion and educate and train patients on contact lens insertion and removal.
Order contact lenses of various materials and designs and manage contact lens trial inventory.
Administer topical ophthalmic and dilation medications.
Scribe for the doctor and translate as needed.
Prioritize patient care and patient flow while communicating with doctors, staff, and patients.
Perform therapy exercises or procedures with patients under the direction of the Optometrist.
Assist with other office duties, including answering phones, verifying insurance, checking patients in, scanning charts, maintaining a clean office, and checking patients in and out.
Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested.