Optometric Technician - Del Rey Optometry

EssilorLuxottica Group • Los Angeles, CA

9d • $21 - $29

About The Position

The Optometric Technician supports optometrists in providing high-quality patient care during eye exams and helps connect the doctor with other primary care functions. The role includes assisting with patient care and exam flow, performing pre-examination and diagnostic tests, maintaining patient records, supporting contact lens exams and orders, and providing clinical assistance to the optometrist. The technician also helps ensure patients have a positive experience by explaining measurements, answering questions, and responding promptly to concerns.

The position requires accurate, organized work in a fast-paced practice. Responsibilities include handling scheduling and point-of-sale processes, maintaining and disinfecting equipment, supporting visual merchandising and a safe working environment, and following company procedures, attendance requirements, dress code, and HIPAA standards. Weekend and evening work is required according to business needs, varying by location.

Requirements

• High school graduate or equivalent.
• At least 2 years of experience in optometry, ophthalmology, or a healthcare setting.
• Knowledge of optical and medical terminology.
• Understanding and ability to use optical equipment and diagnostic testing, including pre-exam testing, pretesting, and visual acuity testing.
• Coaching skills.
• Strong communication and listening skills.
• Problem-solving ability.
• Organization skills.
• Strong interpersonal skills.
• Ability to assess priorities and manage multiple tasks and deadlines in a fast-paced environment.
• Ability to work autonomously.
• Knowledge of an office environment.
• Strong basic math skills.

Nice To Haves

• Experience in healthcare.
• Previous experience in customer service, retail, and/or optical work.
• Optometric technician certification.

Responsibilities

• Assist with patient care and eye exams, manage patient records, and support patient flow throughout exams.
• Perform tests including visual acuity measurements, depth and color perception tests, and retinal imaging.
• Perform tests that help the optometrist accurately diagnose and treat patients within an appropriate timeframe.
• Review prescriptions and patient information carefully, identify special needs, and consult with optometrists, opticians, or the Practice Manager when necessary.
• Identify dissatisfied patients and act quickly to resolve their concerns.
• Work accurately and thoroughly despite time pressure and patient volume.
• Handle and file patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Support contact lens exams and orders, including contact lens care, trial inventory, and patient orders.
• Use appointment-book and scheduling procedures and computer systems effectively.
• Operate the point-of-sale system and enter patient information accurately; create and process sales transactions when required, following operational processes and standards.
• Maintain a safe working environment for team members and patients.
• Support visual merchandising compliance in exam lanes, the assessment room, and the contact lens area.
• Adapt to different examination scenarios and interact personably with patients and staff.
• Perform pre-examination testing accurately, explain measurements, and answer patient questions.
• Maintain and disinfect equipment and provide clinical support to the optometrist as needed.
• Work weekends and evenings to support business needs, varying by location.
• Meet attendance and daily timekeeping requirements and follow company policies and procedures.
• Maintain the required dress code.
• Perform other functions as assigned by the Practice Manager or business needs.

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
• A competitive bonus and/or commission plan may be offered.
• The company describes a supportive work culture and support for professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED