Optometric Technician - Medical Assistant

National Vision•Pittsburgh, PA

About The Position

The Optometric Technician supports efficient patient flow and assists the optometrist by conducting pre-screenings and vision tests before the doctor's examination. These tests help the optometrist provide appropriate patient care. The role includes explaining preliminary examinations, completing paperwork, reviewing prescriptions and patient information, and maintaining the doctor's office, pretest room, and equipment. Optical experience and certification are not required; training is provided. The location is closed on Sundays.

Requirements

  • Strong customer service skills.
  • Ability to learn optical knowledge.
  • Ability to give customers clear and concise instructions.
  • Effective interpersonal skills.
  • Excellent organizational skills.
  • Detail-oriented.
  • Multitasking and time-management skills.
  • Professional attitude and appearance.

Nice To Haves

  • Previous retail or optical experience.

Responsibilities

  • Ensure high-quality patient care.
  • Maintain a professional atmosphere and appearance in the doctor's office and pretest room.
  • Understand ocular terminology, diseases, and abbreviations.
  • Explain preliminary examinations to patients.
  • Complete necessary paperwork and perform testing before the doctor's examination.
  • Promote visual field testing and retinal screenings to eligible patients.
  • Perform exam pre-screening.
  • Carefully review prescriptions and patient information, identify special needs, and consult the optician, doctor, or retail management when necessary.
  • Ensure the doctor's and pretest equipment are properly maintained.

Benefits

  • Health and dental insurance.
  • 401(k) retirement savings.
  • Flexible spending account.
  • Generous paid time off and company holidays.
  • Parental leave.
  • Employee eyewear discount.
  • Overtime pay when applicable.
  • Training programs.
  • Access to educational courses.
  • Emphasis on internal promotions and career advancement.
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