Optometric Technician - Medical Assistant

National Vision•Appleton, WI

About The Position

America’s Best, part of National Vision, is hiring an optometric technician to help keep patient flow efficient and support the optometrist. The technician conducts pre-screenings and vision tests before the Doctor’s examination, helping the optometrist provide quality care. Optical experience and certification are not required; training is provided. America’s Best stores are closed every Sunday.

Requirements

  • Strong customer service skills.
  • Ability to learn optical knowledge.
  • Ability to give customers instructions clearly and concisely.
  • Effective interpersonal skills.
  • Excellent organizational skills.
  • Detail-oriented.
  • Multitasking and time-management skills.
  • Professional attitude and appearance.

Nice To Haves

  • Previous retail or optical experience is preferred but not required.

Responsibilities

  • Ensure high-quality patient care.
  • Maintain a professional atmosphere and appearance in the doctor’s office and pretest room.
  • Understand ocular terminology, diseases, and abbreviations.
  • Explain preliminary examinations to patients.
  • Complete necessary paperwork and perform patient testing before the doctor’s examination.
  • Promote visual field testing and retinal screenings to eligible patients.
  • Perform exam pre-screening.
  • Carefully review prescriptions and patient information and identify special needs.
  • Consult with the optician, Doctor, or Retail Management when necessary.
  • Ensure the Doctor’s and pretest equipment are properly maintained.

Benefits

  • Health and dental insurance.
  • 401(k) retirement savings.
  • Flexible spending account.
  • Generous paid time off and company holidays.
  • Parental leave.
  • Employee eyewear discount.
  • Overtime pay when applicable.
  • Training programs.
  • Access to educational courses.
  • Emphasis on internal promotions and career advancement.
  • Competitive pay and bonus opportunities.
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