Optician
About The Position
The Optician/Optometrist Assistant assists patients with selecting frames and lenses, orders lens fabrication, verifies the accuracy of completed lenses, and dispenses and fits finished spectacles. The role also involves ordering contact lenses and training patients in their use, maintaining frame and trial contact lens inventories, and performing routine maintenance, clerical, bookkeeping, and other optical dispensary duties. The Optician may assist with patient pre-testing and front-desk duties as needed. The position supports optometrists and other optometry staff, helps train fellow employees, maintains accurate and organized inventory, purchasing, patient, and optical job records, and contributes to patient care and the operation of the optical dispensary. Employees are expected to protect confidential information, comply with applicable regulations and organizational policies, participate in quality improvement and the Patient Centered Health Home Model, and use the Electronic Health Record System and its applicable components.
Requirements
- High school graduation or equivalent.
- Basic math skills.
- Education, training, or experience in the basics of medical or optometric terminology.
Nice To Haves
- Bilingual English/Spanish skills are strongly preferred.
- Prior experience in an optical dispensary is very strongly preferred.
Responsibilities
- Help patients select appropriate spectacle frames and lenses.
- Complete optical job forms and send jobs to the optical laboratory.
- Verify the accuracy and quality of laboratory work when jobs return.
- Notify patients when jobs are ready for dispensing and advise them in advance of delays.
- Complete optical job tasks in a timely manner and maintain organized records of jobs.
- Keep copies of laboratory orders in patients’ medical records.
- Maintain frame and trial contact lens inventories and accurate inventory records.
- Check in, price, and display incoming products attractively.
- Date and initial product purchase invoices and submit them to the accounts payable clerk promptly.
- Maintain accurate records of frame and contact lens purchases.
- Keep the dispensary, products, and equipment clean, attractive, and organized.
- Maintain records of dispensary supplies and order supplies as needed.
- Order and check in contact lenses, send invoices to accounts payable, dispense contact lenses, and train patients in insertion, removal, and care techniques.
- Charge patients properly for products and services and accurately post charges to patient accounts.
- Assist the optometrist and optometry staff as required.
- Assist with training fellow employees and share information that supports quality patient care and optical operations.
- Take reasonable steps to prevent loss or theft of organizational property and secure the dispensary when unattended.
- Promote and support the organization’s mission and treat patients with dignity and respect, regardless of ethnicity, religion, or economic status.
- Comply with HIPAA requirements and keep patient and employee information confidential.
- Ensure compliance with applicable local, state, and federal laws and regulations.
- Participate in quality assurance and quality improvement activities and contribute to organizational performance improvement.
- Learn and use the Electronic Health Record System and applicable components, including NextGen, PMS, and QSI, as required.
- Participate in the Patient Centered Health Home Model.
- Assist with patient pre-testing and front-desk duties as needed.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
