Optician

Lind Eye Care • Kearney, NE

17d • Onsite

About The Position

An optician is an eye care professional who guides patients through eyewear selection and explains doctor recommendations to help them achieve the best possible vision. The role includes advising on lens options suited to each prescription and creating an enjoyable shopping experience through fashionable eyewear. Strong communication and customer service skills are important for building long-lasting patient relationships.

The position also involves using creative design skills to create and maintain optical merchandise displays and inventory, as well as administrative skills to calculate co-pays, review insurance eligibility, and prepare work orders for the optical lab. The role is based at Lind Eye Care in Kearney, Nebraska.

Requirements

• Strong communication skills.
• Ability to provide superior customer service and foster long-lasting relationships.
• Creative design skills for creating and maintaining optical merchandise displays.
• Administrative skills, including calculating co-pays, reviewing insurance eligibility, and preparing optical lab work orders.
• Ability to perform the listed physical activities, including standing, walking, stooping, grasping, typing, and manual dexterity.
• Visual and verbal acuity to determine the accuracy, neatness, and thoroughness of assigned work.
• Ability to lift up to 15 pounds regularly from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.

Responsibilities

• Assist patients in selecting spectacles by educating them on quality choices, lens selection, and frame styling suited to their lifestyle and prescription.
• Calculate insurance co-pays based on insurance eligibility.
• Enter spectacle orders accurately and monitor their status daily to ensure timely delivery.
• Receive spectacle orders into the system, verify orders, notify patients, and schedule dispensing.
• Contact patients to follow up on their adjustment to dispensed eyewear and prescribed contacts.
• Perform spectacle adjustments and repairs when necessary.
• Troubleshoot patient eyewear concerns when necessary.
• Educate patients on care of prescribed eyewear.
• Maintain inventory for the optical retail area, including lab supplies, and report inventory as required.
• Maintain optical merchandise displays.
• Monitor patient flow during appointments and communicate delays to other departments.
• Perform other duties and assume responsibilities as determined by the doctor and practice leadership.

Benefits

• Starting wage based on previous experience and/or certification.
• 6.5 paid holidays per year.
• Approximately 8 days of PTO within the first year.
• Health, dental, vision, and 401(k) benefits.
• Growth opportunities and wage increases through a company-paid certification program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed