Optician

Bridgeview Eye Partners • Marion, IN

19d • Onsite

About The Position

An optician guides patients through eyewear selection, explaining doctor recommendations and lens options suited to each patient’s prescription and lifestyle. The role combines customer service and relationship-building with creating a welcoming shopping experience and maintaining attractive optical merchandise displays and inventory. Administrative responsibilities include calculating insurance co-pays, reviewing eligibility, and preparing and tracking orders for the optical lab. The position is located at 3510 South Western Ave, Marion, IN 46953, in a professional medical office environment.

Responsibilities

• Assist patients in selecting spectacles, educating them about quality choices, lens selection, and frame styling suited to their lifestyle and prescription.
• Calculate insurance co-pays based on insurance eligibility.
• Accurately enter spectacle orders and monitor their status daily to ensure timely delivery.
• Receive spectacle orders into the system, verify orders, notify patients, and schedule dispensing.
• Contact patients to follow up on their progress adapting to dispensed eyewear and prescribed contact lenses.
• Adjust and repair spectacles as needed.
• Troubleshoot patient concerns about eyewear as needed.
• Educate patients on caring for prescribed eyewear.
• Maintain inventory for the optical retail area, including lab supplies, and report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow throughout appointments and communicate delays to other departments.
• Perform other duties and assume responsibilities as determined by the doctor and practice leadership.

Benefits

• Starting wage of $15–$17, based on previous experience
• 6.5 paid holidays per year plus 2 floating holidays
• Approximately 8 days of PTO within the first year
• Health, dental, and vision benefits
• 401(k)
• Company-paid certification program with opportunities for growth and wage increases

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed