Optician

Pacific Eye Surgeons•Paso Robles, CA

About The Position

The Optician is responsible for daily dispensary operations. The role requires knowledge applicable to modern optometric care and current eyewear trends, excellent customer service, and the ability to interpret, analyze, and fill ophthalmic prescriptions. The Optician educates patients about their prescriptions and available options while supporting profitable operations and maintaining quality, honesty, and patient service standards. Travel to satellite offices may be necessary.

Requirements

  • High school diploma or equivalent.
  • Excellent customer service skills.
  • Ability to interpret, analyze, and fill ophthalmic prescriptions.
  • Maintain a valid driver's license and proof of insurance.
  • Ability to lift or carry up to 25 pounds.
  • Ability to see, hear, and respond adequately.
  • Ability to perform extensive computer work and frequent telephone and scanner use.

Nice To Haves

  • One to two years of experience as a dispensing optician.

Responsibilities

  • Educate patients about their vision prescriptions and available options.
  • Maintain an emphasis on profitable operations while satisfying patient needs.
  • Maintain appropriate standards of quality, honesty, and patient service.
  • Work with other departments to complete operational tasks comprehensively.
  • Maintain up-to-date procedural manuals, as appropriate.
  • Order all products to stock the dispensary.
  • Complete patient orders, including frames, lenses, and contact lenses.
  • Handle returns of defective or unused products.
  • Repair and adjust frames.
  • Review jobs for accuracy and check in laboratory work.
  • Complete nightly deposits.
  • Manage and collect patient orders.
  • Maintain the appearance of the dispensary and displays.
  • Ensure that all dispensary-related objectives are met.
  • Travel to and work in satellite offices when necessary.
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