Optician

Pearle Vision•Gurnee, IL

12d•Onsite

About The Position

Pearle Vision is hiring an Optician for its Gurnee and Buffalo Grove, Illinois locations. The Optician attracts and retains patients by delivering an exceptional patient experience, fostering patient retention, and promoting doctor satisfaction. The role combines optical dispensing and patient care with retail sales, store merchandising, and execution of marketing initiatives. The Optician fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames to patients’ visual requirements. This includes recommending lenses and coatings, helping patients select frames that meet their prescription and needs, and taking appropriate optical measurements. The role also supports accurate pricing and point-of-sale entry, realistic delivery estimates, and guidance about Managed Vision Care. The position works with store associates and Doctors to build professional relationships, drive profitable sales, maintain company merchandising standards, and carry out approved marketing programs. Other duties may be assigned by the Store Manager. The company states that it will make reasonable accommodations upon request for qualified individuals with known disabilities.

Requirements

Ability to sell using sales skills and be accountable for sales results.
Experience and proven results in a retail or customer service establishment.
Ability to present and implement decisive, creative solutions to opportunities to grow the business.
Ability to communicate enthusiastically and concisely to meet or exceed patient expectations.
Ability to foster positive, results-oriented relationships with associates and Doctors.
Attention to detail and follow-up.
Ability to manage priorities through adaptability and flexibility.
Willingness to take calculated risks.
High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1–2 years in a retail environment.
State licensure or certification by a nationally recognized opticianry association as an optician.

Nice To Haves

Experience with personal computers is preferred.

Responsibilities

Drive profitable store sales by fostering a retail selling culture, practicing through role-playing, and using effective retail sales skills.
Develop professional business relationships with other associates and Doctors.
Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames to patients’ visual requirements.
Recommend specific lenses and lens coatings to suit patient needs.
Assist patients in selecting frames and coordinate frames with prescriptions and patient needs.
Perform appropriate optical-related measurements.
Ensure a quality patient experience through correct pricing, point-of-sale entry, and realistic delivery-time quotes.
Provide appropriate guidance to patients regarding Managed Vision Care.
Help ensure the store is effectively merchandised according to the Planogram and other company standards.
Assist with timely execution of approved marketing programs and initiatives, including appropriate signage and promotions according to company standards.
Perform other duties as assigned by the Store Manager.