Optician

Bridgeview Eye Partners•Kearney, NE

13d•Onsite

About The Position

An optician counsels patients through the eyewear selection process and explains doctor recommendations, lens options, and frame styles to support patients’ vision needs, lifestyle, and personal style. The role helps create an enjoyable shopping experience and builds long-lasting patient relationships through strong communication and customer service. It also involves administrative work, including insurance eligibility review, copay calculations, and preparing and managing optical lab orders, as well as maintaining optical inventory and merchandise displays. The position is at Lind Eye Care in Kearney, Nebraska.

Requirements

Strong communication and customer service skills to foster long-lasting patient relationships.
Ability to perform the physical activities and lifting described for the position.
Visual and verbal acuity to determine the accuracy, neatness, and thoroughness of assigned work.

Responsibilities

Help patients select spectacles by educating them about quality choices, lens selection, and frame styling suited to their lifestyle and prescription.
Calculate insurance copays based on insurance eligibility.
Enter spectacle orders accurately and monitor their status daily to ensure timely delivery.
Receive spectacle orders into the system, verify them, notify patients, and schedule dispensing.
Contact patients to follow up on their adjustment to dispensed eyewear and prescribed contact lenses.
Adjust and repair spectacles when necessary.
Troubleshoot patient concerns with eyewear when necessary.
Educate patients on the care of prescribed eyewear.
Maintain inventory for the optical retail area, including lab supplies, and report inventory as required.
Maintain optical merchandise displays.
Monitor patient flow during appointments and communicate delays appropriately to other departments.
Perform other duties and assume responsibilities as determined by the doctor and practice leadership.