Optician

Bridgeview Eye Partners • Owasso, OK

9d • Onsite

About The Position

The Optician counsels patients through eyewear selection, explains doctors’ recommendations, and helps patients choose lenses and frames that support their prescription, lifestyle, and personal style. The role combines patient education and customer service with administrative work, including calculating insurance co-pays, reviewing eligibility, entering and monitoring optical lab orders, and managing inventory. The Optician also maintains merchandise displays and supports a positive, enjoyable shopping experience. The position is at Pediatric and Family Eyecare in Owasso, Oklahoma, in a professional medical office environment.

Responsibilities

• Assist patients in selecting spectacles and educate them about lens quality, lens selection, and frame styling suited to their lifestyle and prescription.
• Calculate insurance co-pays based on insurance eligibility.
• Enter spectacle orders accurately and monitor their status daily to ensure timely delivery.
• Receive spectacle orders into the system, verify them, notify patients, and schedule dispensing.
• Contact patients to follow up on their progress adapting to dispensed eyewear and prescribed contact lenses.
• Perform spectacle adjustments and repairs when necessary.
• Troubleshoot patient concerns with eyewear when necessary.
• Educate patients on caring for prescribed eyewear.
• Maintain inventory for the optical retail area, including lab supplies, and report inventory as required.
• Maintain optical merchandise displays.
• Monitor patient flow during appointments and communicate delays to other departments.
• Perform other duties and assume responsibilities as determined by the doctor and practice leadership.

Benefits

• 6.5 paid holidays per year
• Accrued PTO within the first year
• 401(k)
• Growth and wage increases through a company-paid certification program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed