Optician

North Georgia Eye Associates•Gainesville, GA

14d

About The Position

North Georgia Eye Associates is seeking an Optician to provide technical eyewear expertise and patient-centered support. The Optician interprets prescriptions, helps patients choose frames and lenses, takes precise optical measurements, and ensures eyewear fits correctly. The role also involves product knowledge and sales, including recommending accessories or lens enhancements that suit patients’ prescriptions and lifestyle needs. The Optician supports eyewear ordering and lab workflows, maintains accurate records, assists with inventory, and follows applicable safety, privacy, and optical industry standards. This position requires a dispensing optician license and at least five years of opticianry experience.

Requirements

High school diploma or equivalent years of related experience.
Dispensing Optician License required.
Minimum of five years of opticianry experience.
Strong reliability, attendance, and punctuality.
Strong knowledge of optical theory, lens materials, and frame anatomy.
Proficiency with lensometers, edgers, and related optical tools.
Understanding of lens materials, coatings, and measurements.
Ability to read and interpret optical prescriptions.
Attention to detail and precision.
Problem-solving and troubleshooting abilities.

Responsibilities

Greet customers and assist with selecting frames based on prescription needs, fit, comfort, and style.
Educate patients about lens materials, coatings, technologies, features, and expected adaptation periods, particularly for progressive or specialized lenses.
Explain eyewear pricing, warranties, and insurance benefits.
Read and interpret prescriptions from optometrists or ophthalmologists.
Take optical measurements, including pupillary distance, segment height, multifocal alignment, bridge, and temple measurements.
Adjust frames to ensure comfort, balance, proper fit, and optical alignment.
Submit and track eyewear orders through in-house or external lab partners.
Inspect completed glasses for accuracy, lens quality, and compliance with prescriptions.
Perform minor repairs and adjustments, including replacing screws, pads, and temples.
Instruct patients on eyewear care, cleaning, and adjustments.
Enter eyewear and lens orders into optical software with precise details.
Prepare orders for processing and maintain workflow efficiency.
Maintain accurate patient records and order documentation.
Communicate order delays, remakes, and other issues.
Assist with inventory and organize lenses, frame parts, chemicals, coatings, and retail supplies.
Contribute to selecting new vendor inventory and managing frame-board space.
Participate in scheduled and required daily huddles and team meetings.
Follow safety protocols for equipment, chemicals, and lab procedures, and report concerns to leadership.
Adhere to HIPAA guidelines when handling patient information and comply with optical industry standards.
Maintain a cooperative, self-motivated, courteous, and professional attitude.
Complete additional tasks and projects as directed.