Optician

Pearle Vision•Buffalo Grove, IL

12d

About The Position

Pearle Vision in Buffalo Grove and Gurnee, Illinois, is hiring an Optician to join its team. The role is focused on attracting and retaining patients by delivering an exceptional patient experience, fostering patient retention, and promoting strong doctor satisfaction. The Optician supports profitable store sales, builds relationships with associates and doctors, fills eyeglass prescriptions, and helps patients select and fit lenses and frames. The role also supports accurate point-of-sale transactions, store merchandising, and marketing initiatives.

Requirements

Ability to sell using sales skills and be accountable for sales results.
Experience and proven results in a retail or customer service establishment.
Ability to present and implement decisive, creative solutions to grow the business.
Ability to communicate enthusiastically and concisely to meet or exceed patient expectations.
Ability to foster positive, results-oriented relationships with associates and doctors.
Attention to detail and follow-up.
Ability to manage priorities through adaptability and flexibility.
Willingness to take calculated risks.
High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1–2 years in a retail environment.
State licensure or certification as an optician by a nationally recognized opticianry association.

Nice To Haves

Experience with personal computers.

Responsibilities

Drive profitable store sales by promoting a retail selling culture, practicing through role-playing, and using effective retail sales skills.
Develop professional business relationships with associates and doctors.
Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames.
Use optical prescriptions along with patients’ visual requirements to guide recommendations.
Recommend lenses and lens coatings suited to patient needs.
Assist patients with frame selection and coordinate frames with prescriptions and patient needs.
Perform appropriate optical-related measurements.
Ensure a quality patient experience through accurate pricing and point-of-sale entry and realistic delivery-time estimates.
Guide patients regarding Managed Vision Care.
Help maintain store merchandising according to the Planogram and other company standards.
Assist with timely execution of approved marketing programs and initiatives, including appropriate signage and promotions.
Perform other duties as assigned by the Store Manager.