Optician

MCPHS • Worcester, MA

3d • Onsite

About The Position

The School of Optometry is seeking a part-time registered optician to provide high-quality training and education for students in its optical shop, 10 Optical. This onsite role is scheduled for 27 hours per week, typically on Monday, Wednesday, and Friday during standard hours. The optician may be asked to cover 10 Optical when the manager is on vacation or away from campus.

The role provides patient education on lens and frame options; processes patient orders; verifies insurance and vision-care coverage; and supports accurate billing, payment collection, and transaction posting. It also supports student interns and instruction in laboratory functions, including the use of edging equipment, and contributes to payer-plan knowledge and inventory management.

Requirements

• Current Massachusetts Optician License, or Apprentice Optician Registration with the Massachusetts Board of Opticians, including completion of required practical training and board-approved education hours under the direct supervision of a licensed optician, and the ability to obtain full state licensure within six months of hire.
• At least 2 years of experience in optical management.
• Prior experience with third-party payers and vision-care plans, including VSP, Eyemed, Spectera, and MassHealth.
• Experience with electronic health records, inventory management systems, and ordering platforms.
• Excellent customer service abilities.
• Ability to use lens-cutting equipment.
• Ability to sustain a flexible work schedule on Monday, Wednesday, and Friday during standard hours.

Responsibilities

• Provide patient education about lens and frame options.
• Ensure timely processing of daily patient orders.
• Verify insurance or vision-care coverage for optical products and services.
• Oversee collection of patient payments, submission of accurate billing information, and posting of charges and payments in the system.
• Assist with activities of student interns when needed.
• Assist with instruction of laboratory functions, including use of edging equipment.
• Keep current details on vision-care plans and other third-party payers.
• Help with inventory management and control.
• Use lens edging equipment.
• Cover 10 Optical when the manager is on vacation or away from campus, as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed