Optician

Bridgeview Eye Partners • Owasso, OK

10d • Onsite

About The Position

An optician counsels patients through eyewear selection and explains the doctor’s recommendations, lens options, and frame choices to help patients achieve the best possible vision while honoring their personal style. The role creates a positive shopping experience and builds lasting patient relationships through communication and superior customer service. It also involves maintaining optical merchandise displays and inventory, calculating insurance co-pays, reviewing insurance eligibility, and preparing and monitoring orders for the optical lab.

The position is located at Pediatric and Family Eyecare in Owasso, Oklahoma. The work environment is a professional medical office. Physical activities include standing, walking, stooping, grasping, typing, and manual dexterity. The worker must have visual and verbal acuity to assess work accuracy, neatness, and thoroughness, and be able to lift up to 15 pounds from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead on a regular basis.

Requirements

• Ability to communicate and provide superior customer service that fosters long-lasting relationships.
• Visual and verbal acuity to determine the accuracy, neatness, and thoroughness of assigned work.
• Ability to stand, walk, stoop, grasp, type, and perform tasks requiring manual dexterity.
• Ability to regularly lift up to 15 pounds from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.

Responsibilities

• Assist patients with selecting spectacles, educating them about quality choices, lenses, and frames suited to their lifestyle and prescription.
• Calculate insurance co-pays based on insurance eligibility.
• Enter spectacle orders accurately and monitor their status daily to ensure timely delivery.
• Receive spectacle orders into the system, verify them, notify patients, and schedule dispensing.
• Contact patients to follow up on their adaptation to dispensed eyewear and prescribed contact lenses.
• Adjust and repair spectacles when necessary.
• Troubleshoot patient concerns with eyewear when necessary.
• Educate patients on the care of prescribed eyewear.
• Maintain inventory for the optical retail area, including lab supplies, and report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow during appointments and communicate delays to other departments.
• Perform other duties and assume responsibilities as determined by the doctor and practice leadership.

Benefits

• Starting hourly wage based on previous experience and certifications.
• 6.5 paid holidays per year.
• Accrued PTO within the first year.
• 401(k).
• Growth opportunities and wage increases through a company-paid certification program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed