Optician

Keplr Vision•Madison, WI

32d•$20 - $22•Onsite

About The Position

Eye Contact is seeking a friendly, motivated Optician to help patients look and feel their best while supporting the practice’s mission to “Save Eyes & Spark Joy.” The Optician helps patients select frames and lenses, provides personalized customer service, performs eyewear adjustments and minor repairs, maintains optical inventory and displays, and collaborates with doctors and team members in support of patient care. The role also includes cross-training in other departments for career growth. This position is based at Eye Contact Madison West in Madison, Wisconsin. The schedule is Monday through Friday, with no evenings or weekends. The advertised wage is $20–$22 per hour, with a full benefits package, paid time off, holiday pay, and a 401(k) match. Eye Contact describes its team culture as supportive, collaborative, and family-like, and mentions career advancement opportunities, sales incentives, and recognition programs.

Requirements

Strong communication and multitasking skills.
Positive attitude and team-player mindset.
Coachable and eager to learn.
Professional, friendly, and dependable.
Optical experience is encouraged but not required.

Nice To Haves

Customer service or sales experience is preferred.
A few years of optical experience is sought.

Responsibilities

Help patients choose frames and lenses that suit their needs and style, and build connections with patients.
Provide exceptional customer service and personalized recommendations.
Perform eyewear adjustments and minor repairs.
Maintain optical inventory and displays.
Work closely with doctors and team members to support patient care.
Cross-train in other departments for career growth.