Optician

NeighborHealth•Boston, MA
•$32 - $49•Onsite

About The Position

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Requirements

  • H.S./GED Required.
  • Graduate from a Certified Optician program or equivalent experience and a license.
  • Knowledge and skill in lens grinding, the optical field and eyeglass dispensing.
  • At least one year of prior relevant work experience.
  • Demonstrated ability to communicate effectively both in writing and verbally.
  • Customer service skills.
  • Familiarity with the use of a personal computer in a Windows environment is preferred.

Nice To Haves

  • Bilingual skills preferred.

Responsibilities

  • Making eyeglasses for patients aged 2-100.
  • Responsible for the daily operation of the Eye Lab and Dispensary, including control of inventory and equipment, and for grinding and dispensing of eye glasses.
  • Interacts professionally with patients/customers at the front desk dispensary to assist with various services, including selection and fitting of frames.
  • Accurately cuts lenses with minimal waste and assembles eyeglasses.
  • Fits and adjusts frames. Performs a full range of repairs as needed.
  • Keeps the Director informed of price changes by suppliers. Assists with annual review of pricing structure.
  • Keeps the dispensary and work areas neat and stocked with a variety of frame designs.
  • Interacts with patients and other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.
  • Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.
  • Report delays in supply orders, safety and equipment problems, and malfunctioning or missing equipment.

Benefits

  • EEO & Accommodation Statement
  • Federal Trade Commission Statement
  • E-Verify Program Participation Statement
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