Optician

THOMAS EYE GROUP PC•Atlanta, GA

15d

About The Position

Thomas Eye Group is seeking a full-time Optician to provide patients with eyewear services and support. The role involves measuring, designing, fitting, and adapting lenses and frames based on optical prescriptions; helping patients select frames; preparing and checking eyewear orders; and managing eyewear inventory. The Optician also educates patients on eyeglass and contact lens care and provides follow-up adjustments and repairs. The position works closely with prescribing providers and other personnel and may assist with training new team members. The role is located in Sandy Springs, Georgia, and is a day-shift position. Compensation is undisclosed and includes commission on materials sold. The employer describes opportunities for training and career advancement, as well as an annual grant for continuing education certifications.

Requirements

High school diploma or GED.
Current experience in an eyeglass dispensary.
Ability to perform final eyewear inspections using a manual lensometer.
Ability to adjust and repair eyewear.
Excellent customer service and sales skills.
Detail-oriented, reliable, and able to multitask in a fast-paced environment.
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
Familiarity with electronic medical record (EMR) systems.
Strong verbal and written communication skills.
Ability to manage multiple tasks and maintain confidentiality.
Ability to read a manual lensometer; perform eyewear quality checks, including neutralizing prescriptions and transposing when needed; and troubleshoot patient issues related to eyeglass orders.
Familiarity with contact lens ordering and performing insertions and removals (I&Rs).

Nice To Haves

ABO certification.
Georgia Licensed Dispensing Optician certification.
Compulink EMR experience.

Responsibilities

Measure, design, fit, and adapt lenses and frames for patients based on optical prescriptions.
Assist patients with frame selection and provide exceptional customer service.
Prepare work orders for optical laboratories, verify the accuracy of finished lenses, and make necessary adjustments.
Manage eyewear orders, perform quality inspections, and maintain inventory levels.
Educate patients on proper eyeglass and contact lens care.
Provide follow-up services, including eyewear adjustments and repairs.
Work closely with prescribing providers and collaborate with team members to provide a cohesive patient experience.
Assist in training new personnel.