Optician - Shoppes of Burnt Mills
About The Position
Warby Parker is seeking skilled, enthusiastic Opticians to join its in-house optical team at a new store opening. The Optician helps customers meet their eyewear needs by providing knowledgeable, attentive service and supporting them in selecting frames and lenses suited to their prescriptions, fit, personal style, and lifestyle. The role also involves accurate measurements and adjustments, checking finished eyewear against optical standards and customer requirements, and explaining prescription terminology and products clearly. Opticians work collaboratively with the store team to deliver exceptional customer service, develop sales and service best practices, and represent Warby Parker's brand, values, and mission. The position is suited to a positive, detail-oriented lifelong learner who can adapt in a fast-paced environment. Warby Parker describes its mission as inspiring and impacting the world with vision, purpose, and style. Its Buy a Pair, Give a Pair program distributes a pair of glasses to someone in need for every pair of glasses or sunglasses sold.
Requirements
- Be a licensed dispensing optician in states that require licensure, or an ABO-certified optician in states that do not require licensure.
- Be passionate about the eyewear and retail industries.
- Communicate clearly, effectively, and professionally, including explaining technical terms in an understandable way.
- Be dedicated to going above and beyond for customers and teammates.
- Be an energetic, positive team player who can adapt to a fast-paced, changing work environment.
- Be extremely detail-oriented and able to manage a wide range of responsibilities.
- Be open-minded, committed to learning, and willing to challenge existing knowledge.
- Not be listed on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).
Responsibilities
- Work directly with customers to meet their eyewear needs.
- Take and record measurements, adjust and fit eyewear, and perform these tasks accurately.
- Check that finished eyewear meets optical standards and customer requirements and requests.
- Explain prescription terminology and product offerings to customers.
- Work with the team to ensure all customers receive exceptional service.
- Help customers choose frames and lenses based on prescription needs, fit, personal style, and lifestyle.
- Collaborate with the team to develop sales and customer-service best practices that can be implemented throughout the organization.
- Represent the Warby Parker brand and educate others about its values and mission.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life and AD&D insurance
- Paid sick leave
- Paid holidays
- Vacation days
- Retirement savings plan (401(k))
- Parental leave, including for non-birthing parents
- Short-term disability
- Employee Stock Purchase Plan
- Employee Assistance Program (EAP)
- Bereavement support
- Optical education reimbursement
- Free eyewear
- Overtime pay for eligible non-exempt employees required to work more than 40 hours in a workweek
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
