Optician

Ascend Vision Partners•McAllen, TX

About The Position

The Optician is responsible for providing optical services to patients and customers, managing inventory of frames and contact lenses, and maintaining optical equipment and supplies. The role coordinates special promotions and sales with the Optical Manager. It requires accurate order fulfillment, purchase and payment accounting, and upkeep of the Optical department and its materials.

Requirements

  • High school diploma or equivalent.
  • Minimum of 2 years of experience.
  • Knowledge of customer service.
  • Knowledge of computers and electronics.
  • English and Spanish language skills.
  • Ability to make decisions that affect others and/or the practice’s image and reputation.
  • Ability to work accurately and meet strict deadlines.

Responsibilities

  • Provide the highest quality optical services to patients and customers.
  • Fill customer orders accurately and promptly, and follow up on orders that are not received in a timely manner.
  • Maintain accurate accounting of patients’ and customers’ purchases, deposits, and payments.
  • Maintain the appearance of the Optical department to ensure patient and customer comfort and safety.
  • Recommend necessary purchases.
  • Update forms and printed materials as needed.
  • Maintain inventory levels, including frames and contact lenses.
  • Maintain optical equipment and supplies.
  • Coordinate special promotions and sales with the Optical Manager.
  • Adhere to company policies and protocols.
  • Perform other duties as required.
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