$37+ per hour

Walmart•Freehold, NJ

1d•$37 - $45•Onsite

About The Position

The Licensed Optician provides member service and promotes optical products, services, and health and wellness offerings. The role assists members with eyewear and contact lens purchases, identifies and verifies prescription information, measures pupillary distance and position of wear, adjusts and repairs frames, and performs final eyewear inspections. It also supports contact lens use and hygiene, troubleshoots non-adapt issues, monitors trial lens inventory, maintains optical equipment, and coordinates with laboratories and optometrists about orders and product updates. The position maintains the Optical sales floor, merchandise, inventory, documentation, and equipment in accordance with company procedures. Depending on applicable arrangements and state requirements, duties may include scheduling appointments, pre-testing patients, recording results, supporting optometric services, processing payments and insurance claims, and maintaining HIPAA-compliant records. The Licensed Optician may supervise, train, and sponsor associates, and is responsible for maintaining applicable licensure, certifications, continuing education, and NPI registration. The role also leads and participates in teams, helps implement and improve processes, supports compliance with company policies and standards, and demonstrates Walmart’s values of respect, integrity, customer service, and excellence. This is a part-time position at Sam’s Club in Freehold, New Jersey.

Requirements

As required by state regulations, register and maintain Optician in Charge status.
Meet continuing education requirements for state licensure or certifications.
Maintain active state licensure and/or registration.
Maintain active ABO and/or NCLE certifications through the American Board of Opticianry and National Contact Lens Examiners.
Be eligible and willing to sponsor Apprentice Optical Technicians as required by state regulations.
High school diploma, GED, or equivalent, unless state-specific regulations require advanced education.
As required by state regulations, maintain an NPI number and licensure.

Nice To Haves

Associate’s degree in opticianry, healthcare, or a related field and 3 years of experience in optical service, or 4 years of experience in healthcare, optical services, or retail operations.
Experience with insurance processing and electronic health records.

Responsibilities

Acknowledge members, identify their needs, assist with purchasing decisions, locate merchandise, resolve concerns, and promote company products and services.
Promote and educate members about health and wellness services.
Maintain merchandise presentation and the Optical sales floor, including stocking, organizing, signing and pricing merchandise, handling claims and returns, zoning, and identifying damage or shrink.
Receive and organize Optical merchandise and inventory; complete required paperwork, logs, and documentation.
Operate registers and related hardware and process member purchases, payments, returns, refunds, and exchanges.
Educate members on eyewear use and care and support contact lens insertion, removal, and hygiene guidance.
Sell Optical products and services; assist with orders, verify prescription information, and measure, adjust, and repair frames and lenses.
Measure pupillary distance and position of wear for lens types including bifocal, trifocal, occupational, and progressive lenses using manual and digital systems.
Inspect eyewear before dispensing, including compound prism verification, and troubleshoot member non-adapt issues.
Communicate with laboratories and optometrists regarding job status, product updates, and expired lens reorders.
Process eyewear and contact lens orders, monitor trial lens inventory, and ensure optical equipment is calibrated and clean.
Troubleshoot equipment failures and coordinate repairs.
As applicable and under the guidance of an Optometrist, schedule patient appointments, perform pre-testing, and record results.
Collect payments for doctor or telehealth services and schedule and confirm member appointments in accordance with policies and applicable laws.
Maintain and file records in compliance with HIPAA and company procedures.
Where applicable, request, review, and process insurance claims, payments, and chargebacks for doctor services and eye care materials.
Provide supervision, training, and state-registered sponsorship of associates as applicable, including serving as a preceptor for associates in company-funded educational programs.
Complete virtual and hands-on training needed to obtain and maintain required certifications and licensure.
Maintain applicable NPI registration, state licensure, certifications, and continuing education requirements.
Participate in continuing education and internal development opportunities.
Lead and participate in teams by sharing resources, coordinating assignments, supporting work quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices in collaboration with managers, coworkers, customers, and business partners; monitor results and identify improvement opportunities.
Promote and support compliance with company policies, procedures, and ethics standards, and assist management with addressing compliance issues.
Model Walmart values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off and/or paid protected time off, with amounts dependent on job classification and length of employment
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Company-paid education through Live Better U, including tuition, books, and fees for eligible programs
Performance-based bonus awards