Optician I - Grayslake EyeCare
About The Position
The Optician I ensures that patients receive high-quality care by helping them select corrective lenses and frames suited to their medical needs and lifestyle preferences. The role involves reviewing physician prescriptions and orders, providing compassionate feedback on frame choices, and supporting sales goals while attending to each patient's needs. The optician also manages frame and contact lens inventory, communicates with physicians about prescriptions and other eye-related concerns, adjusts and repairs eyewear, and places optical orders with a general understanding of insurance benefits. Duties and responsibilities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.
Requirements
- Excellent customer service skills.
- Strong personal presentation.
- Good organizational and multitasking abilities.
- Openness to feedback and continual improvement.
- Flexibility and adaptability.
- Professional phone and office etiquette.
Nice To Haves
- Optical experience is preferred but not required; training will be provided to the right candidate.
Responsibilities
- Review physicians’ prescriptions and orders based on medical charts.
- Educate patients about corrective lens options and help them choose lenses that meet their medical needs and lifestyle preferences.
- Provide honest, compassionate feedback about patients’ aesthetic frame choices.
- Achieve sales goals and quotas set by office staff while addressing patients’ specific needs and desires.
- Manage frame and contact lens inventory to support customer satisfaction and product variety.
- Communicate with physicians about questions or concerns regarding prescriptions and other eye-related issues.
- Perform eyewear adjustments and repairs.
- Place optical orders with a general understanding of insurance benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
