Optician I - Grayslake EyeCare

Keplr Vision • Grayslake, IL

5d

About The Position

The Optician I ensures patients receive high-quality care by helping them select corrective lenses and frames that meet their medical needs and lifestyle preferences. The role reviews prescriptions and orders against medical charts, provides guidance on eyewear choices, and communicates with physicians about prescriptions and other eye-related concerns. The optician also supports sales goals, inventory management, eyewear adjustments and repairs, and optical ordering with a general understanding of insurance benefits.

Excellent customer service and professional presentation are important. Optical experience is preferred but not required; training will be provided to the right candidate. Duties and responsibilities may change with or without notice. This full-time, non-exempt position is in the Opticians department and reports to the Practice Manager or their designee.

Requirements

• Excellent customer service skills and professional presentation.
• Good organizational and multitasking abilities.
• Ability to receive feedback and pursue continual improvement.
• Flexibility and adaptability.
• Professional phone and office etiquette.
• Ideal candidate has 0–3 years of experience.

Nice To Haves

• Optical experience is preferred but not required.

Responsibilities

• Review physician prescriptions and orders based on medical charts.
• Educate patients about corrective lens options and help them choose based on medical needs and lifestyle preferences.
• Provide honest, compassionate feedback about frame aesthetics.
• Achieve sales goals and quotas while attending to patients’ specific needs and desires.
• Manage frame and contact lens inventory to support customer satisfaction and product variety.
• Communicate with physicians about questions or concerns regarding prescriptions and other eye-related issues.
• Adjust and repair eyewear.
• Place optical orders with a general understanding of insurance benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed