Optician I - Weinstein Eye Waldorf

Keplr Vision•Waldorf, MD

About The Position

The Optician I ensures that patients receive the best quality of care. The role helps patients select corrective lenses that meet their medical needs and lifestyle preferences, provides feedback on frame choices, supports sales goals while addressing patient needs, manages frame and contact lens inventory, communicates with physicians about prescriptions and eye-related concerns, and places optical orders with a general understanding of insurance benefits. The position also performs eyewear adjustments and repairs. The ideal candidate has strong customer service skills and professional presentation, is organized, adaptable, open to feedback, and able to multitask. Optical experience is preferred but not required; training will be provided to the right person. Duties and responsibilities may change at any time.

Requirements

  • Excellent customer service skills and professional presentation.
  • Good organizational and multitasking abilities.
  • Willingness to accept feedback and pursue continual improvement.
  • Flexibility and adaptability.
  • Professional phone and office etiquette.
  • 0–3 years of experience is listed as ideal.

Nice To Haves

  • Optical experience is preferred but not required.

Responsibilities

  • Review physicians’ prescriptions and orders based on medical charts.
  • Educate patients about corrective lens options and help them choose options suited to their medical needs and lifestyle preferences.
  • Provide honest, compassionate feedback about patients’ frame choices.
  • Achieve sales goals and quotas while attending to patients’ needs and preferences.
  • Manage frame and contact lens inventory to support customer satisfaction and product variety.
  • Communicate with physicians about questions or concerns regarding prescriptions and other eye-related issues.
  • Perform eyewear adjustments and repairs.
  • Place optical orders with a general understanding of insurance benefits.
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