Optical Technician / Optician

Clarkson Eyecare • Mitchell, KY

25d

About The Position

An Optical Technician works to deliver a high-quality Total Patient Experience, support patients’ medical needs, and maximize retail sales. The role involves dispensing and fitting glasses and contact lenses according to prescriptions written by optometrists and ophthalmologists, and connecting patients’ needs with the goods and services offered.

Requirements

• At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
• High school diploma or GED.
• Favorable result on a background check as required by state.
• Proof of identity and authorization to work in the United States.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.

Nice To Haves

• Previous medical office experience.
• Previous ophthalmic experience.
• ABO certification.
• NCLE certification.

Responsibilities

• Build relationships with patients and provide medical support while delivering the Total Patient Experience.
• Determine patients’ wants and needs and recommend products and services to exceed their expectations.
• Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
• Operate auto-lensometers and manual lensometers.
• Educate patients about and recommend lenses, lens coatings, and frames suited to their needs.
• Accurately collect optical measurements, including bridge, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust frames.
• Dispense glasses and contact lens orders using the current process.

Benefits

• Medical, vision, dental, and life insurance.
• 401(k) with employer matching.
• Paid time off.
• Paid holidays.
• Paid maternity leave.
• Competitive base pay.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED