Optical Technician / Optician

Eye Care Partners•Mitchell, KY

24d

About The Position

An Optical Technician achieves a world-class Total Patient Experience by maximizing retail sales while supporting patients’ medical needs. The role involves dispensing and fitting glasses and contact lenses based on prescriptions written by optometrists and ophthalmologists, and connecting patients’ needs with the goods and services offered. The technician helps patients select frames and lenses, takes optical measurements, dispenses orders, and repairs or adjusts frames.

Requirements

At least one year of experience in a position interacting with customers or patients, or an equivalent combination of education and experience.
High school diploma or GED.
Favorable result on a background check as required by state.
Proof of identity and authorization to work in the United States.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to perform the role’s physical requirements, including lifting, carrying, pushing, and pulling items up to 25 lbs; strong fine motor skills and full use of hands; and visual and auditory acuity.

Nice To Haves

Previous medical office experience.
Previous ophthalmic experience.
ABO certification.
NCLE certification.

Responsibilities

Deliver the Total Patient Experience and build relationships with patients while providing medical support.
Determine patients’ wants and needs and recommend products and services to exceed their expectations.
Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
Operate auto-lensometers and manual lensometers.
Educate patients and recommend lenses, lens coatings, and frames to suit their needs.
Accurately collect optical measurements, including bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
Dispense patient orders and repair and adjust patient frames.
Dispense glasses and contact lens orders using the current process.