Optical Technician / Optician

Clarkson Eyecare•Fort Mitchell, KY

26d

About The Position

An Optical Technician delivers a world-class Total Patient Experience by building relationships with patients, providing medical support, and maximizing retail sales. The role involves dispensing and fitting glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, and connecting patients’ needs with available goods and services. The technician helps patients choose frames and lenses, takes optical measurements, dispenses orders, and repairs or adjusts frames.

Requirements

At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
High school diploma or GED.
Favorable background-check result as required by the state.
Proof of identity and authorization to work in the United States.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Strong fine motor skills and full use of hands; visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.

Nice To Haves

Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
ABO and NCLE certifications preferred, but not required.

Responsibilities

Build relationships with patients while delivering the Total Patient Experience and medical support.
Determine patients’ wants and needs and recommend and sell products and services to exceed expectations.
Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
Operate auto-lensometers and manual lensometers.
Educate patients about and recommend lenses, lens coatings, and frames suited to their needs.
Accurately collect optical measurements, including bridge, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt.
Dispense patient orders and repair and adjust frames.
Dispense glasses and contact lens orders using current processes.