Sales Associate / Optician - Willing to Train!

Grene Vision Group•Derby, KS

5d•Onsite

About The Position

Grene Vision Group is hiring an Optical Technician / Optician in Derby, Kansas. The role focuses on delivering a world-class Total Patient Experience, supporting patients’ medical needs, and maximizing retail sales. The Optician helps patients select, fit, and receive glasses and contact lenses based on prescriptions written by optometrists and ophthalmologists. Training is provided, and no prior medical or eyecare experience is required. This is a full-time position. Offices are open Monday through Friday from 7:30 a.m. to 6 p.m. and Saturday from 8 a.m. to noon. Employees must have open availability to work shifts within those hours, though they will not work all of them. Work may occasionally begin earlier or end later as needed. Travel to other locations may be required, with mileage reimbursement provided.

Requirements

High school diploma or GED.
One year in a customer-interactive position, or an equivalent combination of education and experience.
Communication, interpersonal, and negotiation skills.
Ability to read, analyze, and interpret insurance forms.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees.
Comply with HIPAA requirements regarding disclosures of protected health information.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to meet the stated physical requirements, including lifting, carrying, pushing, and pulling items up to 25 pounds, and having strong fine motor skills and full use of hands.
Ability to meet the role’s visual and auditory acuity requirements.

Nice To Haves

Current ABO/ABOC and NCLE certifications, or the ability to obtain them within the first two years of employment.

Responsibilities

Build relationships with patients and provide medical support in accordance with the Total Patient Experience.
Determine patients’ wants and needs and sell products and services to exceed their expectations.
Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
Operate auto-lensometers and manual lensometers.
Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
Accurately collect optical measurements, including bridge, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt.
Dispense patient orders and repair and adjust frames.
Dispense glasses and contact lens orders in E360.
Follow job aids, policies, and applicable protocols.
Maintain frame standards by cleaning and organizing well-stocked, presentable areas.
Follow protocols to keep frame inventory accurate.
Perform general office duties and cleaning assigned by the manager.
Assist with other office duties as needed.