Sales Associate / Optician - Willing to Train!

Eye Care Partners•Derby, KS

4d•Onsite

About The Position

EyeCare Partners is hiring an Optical Technician / Optician for Grene Vision Group in Derby, Kansas. Training is provided, and prior medical or eye-care experience is not required. The role focuses on delivering a world-class Total Patient Experience, maximizing retail sales while supporting patients’ medical needs. The Optician dispenses and fits glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, and connects patient needs with the products and services offered. This is a full-time position. Offices are open Monday through Friday from 7:30 a.m. to 6 p.m. and Saturday from 8 a.m. to 12 p.m. Employees will not work all of those hours but must be available for any shift within them. Some earlier or later work may be needed. Travel to other locations may be required, with mileage reimbursement provided.

Requirements

High school diploma or GED.
One year in a customer-interactive position, or an equivalent combination of education and experience.
Communication, interpersonal, and negotiation skills.
Ability to read, analyze, and interpret insurance forms.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to meet the role’s physical requirements, including lifting, carrying, pushing, and pulling items up to 25 pounds; strong fine motor skills and full use of hands; and visual and auditory acuity.
Open availability to work shifts within the office hours, including possible earlier or later hours.
Willingness to travel to other locations as needed.

Nice To Haves

Current ABO/ABOC and NCLE certifications, or the ability to obtain them within the first two years of employment.
Prior medical or eye-care experience is not required; training is provided.

Responsibilities

Build relationships with patients and deliver a strong Total Patient Experience while providing medical support.
Determine patients’ wants and needs and recommend and sell products and services to meet or exceed their expectations.
Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
Operate auto-lensometers and manual lensometers.
Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
Collect accurate measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
Dispense patient orders and repair and adjust frames.
Dispense glasses and contact lens orders in E360.
Follow job aids, policies, and protocols, including those for accurate frame inventory.
Maintain clean, organized, fully stocked, and well-presented frame areas.
Perform general office duties and cleaning assigned by the manager.
Assist with other office duties as needed.
Comply with HIPAA requirements and policies regarding protected health information.