Sales Associate / Optician - Willing to Train!
About The Position
EyeCare Partners is seeking an Optical Technician / Optician for Grene Vision Group in Derby, Kansas. Training is provided, and no medical or eyecare experience is required. The role focuses on delivering a world-class Total Patient Experience, maximizing retail sales, and supporting patients’ medical needs. The Optician is trained to dispense and fit glasses and contact lenses using prescriptions written by optometrists and ophthalmologists, connecting patient needs with the goods and services offered. This is a full-time position. Offices are open Monday through Friday, 7:30 a.m. to 6 p.m., and Saturday, 8 a.m. to noon. Employees must be available for any shift within these hours, though they will not work all listed hours; occasional earlier or later work may be needed. Travel to other locations may be required, with mileage reimbursement provided.
Requirements
- High school diploma or GED.
- One year of experience in a customer-interactive position, or an equivalent combination of education and experience.
- Communication, interpersonal, and negotiation skills.
- Ability to read, analyze, and interpret insurance forms.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to meet the physical demands of the role, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling items up to 25 pounds; fine motor tasks; and visual and auditory acuity.
Nice To Haves
- Current ABO/ABOC and NCLE certifications, or the ability to obtain them within the first two years of employment.
Responsibilities
- Deliver the Total Patient Experience and build relationships with patients while providing medical support.
- Determine patients’ wants and needs and sell products and services to exceed their expectations.
- Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
- Operate auto-lensometers and manual lensometers.
- Educate patients and recommend lenses, lens coatings, and frames that suit their needs.
- Accurately collect optical measurements, including bridge, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt.
- Dispense patient orders, and repair and adjust frames.
- Dispense glasses and contact lens orders in E360.
- Follow job aids, policies, and protocols, including those for maintaining accurate frame inventory.
- Keep frame areas clean, organized, stocked, and well presented.
- Perform general office duties and cleaning assigned by the manager.
- Assist with other office duties as needed.
- Comply with HIPAA requirements concerning protected health information.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Eyecare certification reimbursement
- Competitive base pay
- Employee discounts
- Mileage reimbursement for travel to other locations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
