Sales Associate / Optician - Willing to Train!
About The Position
EyeCare Partners is hiring an Optical Technician / Optician for Grene Vision Group in Winfield, Kansas. Training is provided, and no medical or eyecare experience is required. The optician helps deliver a high-quality patient experience while supporting patients’ medical needs and maximizing retail sales. The role involves dispensing and fitting glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, and connecting patients with appropriate products and services. This is a full-time position. The offices are open Monday through Friday from 7:30 a.m. to 6 p.m. and Saturday from 8 a.m. to noon. Employees must have open availability to work shifts within those hours and may occasionally need to work earlier or later. Travel to other locations may be required, with mileage reimbursement provided.
Requirements
- High school diploma or GED.
- One year of experience in a customer-interactive position, or an equivalent combination of education and experience.
- Communication, interpersonal, and negotiation skills.
- Ability to read, analyze, and interpret insurance forms.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to meet the position’s physical requirements, including lifting, carrying, pushing, and pulling items up to 25 pounds; fine motor skills and full use of hands; and required visual and auditory acuity.
- Compliance with HIPAA as it pertains to disclosures of protected health information.
Nice To Haves
- Current ABO/ABOC and NCLE certifications, or the ability to obtain them within the first two years of employment.
- Medical or eyecare experience is not required; training is provided.
Responsibilities
- Build relationships with patients and deliver the Total Patient Experience while providing medical support.
- Determine patients’ wants and needs and recommend and sell products to meet or exceed their expectations.
- Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
- Operate auto and manual lensometers.
- Educate patients and recommend lenses, lens coatings, and frames appropriate to their needs.
- Accurately collect optical measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
- Dispense patient orders, and repair and adjust frames.
- Enter and dispense glasses and contact lens orders in E360.
- Follow job aids, policies, and protocols, including those for accurate frame inventory.
- Maintain clean, organized, fully stocked, and well-presented frame areas.
- Perform general office duties and cleaning as assigned by the manager.
- Assist with other office duties as needed.
- Comply with HIPAA requirements for protected health information.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Eyecare certification reimbursement
- Competitive base pay
- Employee discounts
- Mileage reimbursement for travel to other locations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
