Eyewear Sales Associate! - Willing to train
About The Position
EyeCare Partners is the nation’s leading provider of clinically integrated eye care, with a national network of ophthalmologists, optometrists, and affiliated practice locations. The Optical Technician (Optician) role is with Clarkson Eyecare in Union, Missouri. The Optical Technician helps deliver a world-class Total Patient Experience by supporting patients’ medical needs while maximizing retail sales. The position involves dispensing and fitting glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, and connecting patients with products and services that meet their needs. The associate must have open availability to work shifts within the office’s Monday–Friday hours of 8 a.m.–7 p.m. and Saturday hours of 8 a.m.–1 p.m. The associate may occasionally need to work earlier or later as needed, but will not work all listed hours. Training is offered.
Requirements
- High school diploma or GED.
- At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
- Communication, interpersonal, and negotiation skills.
- Ability to read, analyze, and interpret insurance forms, safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence and speak effectively to groups of customers or employees.
- Comply with HIPAA requirements for handling protected health information.
- Favorable result on a background check as required by the state.
- Proof of identity and authorization to work in the United States.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to meet the physical requirements of the role, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling up to 25 pounds; fine motor and hand use; and visual and auditory acuity. Occasional driving or climbing may be necessary.
Nice To Haves
- Previous medical office experience.
- Previous ophthalmic experience, strongly preferred.
- Current ABO/ABOC and NCLE certifications, or ability to obtain them within the first two years of employment; preferred but not required.
Responsibilities
- Build relationships with patients and deliver the Total Patient Experience while providing medical support.
- Determine patients’ wants and needs and recommend and sell products to exceed their expectations.
- Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
- Operate auto-lensometers and manual lensometers.
- Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
- Accurately take optical measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
- Dispense patient orders and repair and adjust frames.
- Dispense glasses and contact lens orders in E360.
- Follow job aids, policies, and protocols, including those for accurate frame inventory.
- Maintain clean, organized, fully stocked, and well-presented frame areas.
- Perform general office duties and cleaning as assigned by the manager.
- Assist with other office duties as needed.
Benefits
- Medical, vision, dental, and life insurance.
- 401(k) with employer matching.
- Paid time off.
- Paid holidays.
- Paid maternity leave.
- Competitive base pay.
- Employee discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
