Medical Assistant - Willing to Train!

Eye Care Partners Career Opportunities•Granite City, IL
•Onsite

About The Position

EyeCare Partners is hiring a Medical Assistant (Ophthalmic Technician) for Quantum Vision Centers in Granite City, Illinois. The role supports an ophthalmologist by providing patient care and conducting initial testing to prepare patients for examinations. Travel to other nearby locations is required as needed, with mileage reimbursement provided. The position is full-time. Offices are open Monday through Friday from 8 a.m. to 5 p.m. and Saturday from 8 a.m. to 1 p.m.; employees may need to work earlier or later as needed. Starting pay is $19 per hour, with the possibility of a higher rate depending on experience. The technician greets and assists patients, gathers and records medical information, performs eye tests and diagnostic procedures, documents visits in the electronic medical record, and helps maintain exam and treatment areas. The role requires reliable transportation for travel between locations, a commitment to working over 40 hours when business needs require it, and weekend availability when applicable. Training is offered; ophthalmic certification is preferred but not required.

Requirements

  • High school diploma or GED.
  • At least one year of related experience and/or training, or an equivalent combination of education and experience.
  • Provide excellent patient care and demonstrate energy and empathy with patients.
  • Comply with HIPAA confidentiality standards when communicating patient information.
  • Communicate and coordinate courteously and professionally with employees at all levels.
  • Demonstrate organizational skills focused on tracking patient care and improving patient flow.
  • Show initiative, adaptability, willingness to accept change, and interest in gaining industry knowledge and training.
  • Contribute to a positive, team-oriented, patient-focused work environment.
  • Commit to working over 40 hours when business needs require it and work weekends when applicable.
  • Have reliable transportation that allows travel to multiple work locations with minimal notice.
  • Be proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Have experience using EMR systems, computer proficiency, and the ability to learn new applications quickly.
  • Meet the physical demands of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds; frequent walking, sitting, and standing; bending, stooping, and reaching; fine motor and hand use; visual and auditory acuity; and occasional driving or climbing.

Nice To Haves

  • Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification; preferred but not required.

Responsibilities

  • Provide courteous, professional customer service to patients in person and by phone; greet patients and thank them when they leave.
  • Anticipate physician needs and help maintain efficient clinic flow while respecting patients’ and physicians’ time and schedules.
  • Follow company policies and procedures, including HIPAA requirements.
  • Interview patients to verify information, record medical histories and current medications, and confirm the purpose of visits.
  • Enter patient information into the electronic medical record (EMR).
  • Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
  • Perform dilation, refraction, pressure measurements, and diagnostic testing, including visual fields, OCT, GDX, IOL master, autorefractor, and topography.
  • Apply knowledge of eye anatomy, diseases, symptoms, and ocular medications.
  • Document medical visits and procedures accurately and thoroughly as physicians perform them.
  • Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
  • Open and close exam rooms as needed.
  • Clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
  • Complete general office duties and cleaning assigned by the manager.
  • Travel to other area locations as needed.
  • Work over 40 hours when necessary to meet business needs and work weekends when applicable.

Benefits

  • Medical, vision, dental, and life insurance
  • 401(k) with employer matching
  • Paid time off
  • Paid holidays
  • Paid maternity leave
  • Eyecare certification reimbursement
  • Employee discounts
  • Mileage reimbursement for travel to other locations
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