Medical Assistant - Willing to Train!

Eye Care Partners Career Opportunities•Emporia, KS

1d•Onsite

About The Position

The Medical Assistant (Ophthalmic Technician) supports an ophthalmologist in delivering excellent patient care and performs initial testing to prepare patients for examinations. The role combines patient interaction, clinical testing, documentation, room preparation and general office duties. The position is full-time at Reynolds & Anliker Eye Physicians & Surgeons in Emporia, Kansas. The office is open Monday through Thursday from 8 a.m. to 5 p.m. and Friday from 8 a.m. to noon; employees may occasionally need to work earlier or later, work more than 40 hours to meet business needs, and work weekends when applicable. The employer is willing to train. The technician gathers patient information, records medical history and medications, enters data in the electronic medical record, and performs ophthalmic tests such as dilation, refraction, pressure checks, visual fields, OCT, GDX, IOL Master, autorefractor testing and topography. The role also includes assisting with treatments and minor procedures, documenting physician visits and procedures, maintaining clinical rooms and supplies, and supporting patient flow and office operations. Candidates must have a high school diploma or GED, pass a background check, and have basic computer skills and strong customer service skills. One year of related experience and/or training, or an equivalent combination of education and experience, is required. Current COA or COT certification is preferred but not required. The role requires reliable transportation for possible travel between work locations and the physical ability to perform the activities described in the posting.

Requirements

High school diploma or GED.
Favorable result on a background check.
Basic computer skills and ability to quickly learn new applications.
Strong customer service skills; ability to provide energetic, empathetic and patient-focused care.
One year of related experience and/or training, or an equivalent combination of education and experience.
Ability to comply with HIPAA confidentiality standards when communicating patient information.
Professional communication skills and ability to coordinate and cooperate courteously with employees at all levels.
Organizational skills focused on tracking patient care and improving patient flow.
Initiative, adaptability, willingness to accept change, and ability to contribute to practice goals and a positive team environment.
Reliable transportation that allows travel to multiple work locations with minimal notice.
Ability to work more than 40 hours to meet business needs and work weekends when applicable.
Proficiency in Microsoft Excel, Word, PowerPoint and Outlook.
Experience using electronic medical record systems.
Ability to perform the physical activities and visual and auditory requirements specified in the posting.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.
Desire to gain industry knowledge and training; the employer is willing to train.

Responsibilities

Provide exceptional customer service to patients in person and by phone; greet patients professionally and thank them when they leave.
Anticipate physician needs and help maintain clinic flow while respecting patients’ and physicians’ time and schedules.
Comply with company policies and procedures, including HIPAA confidentiality requirements.
Interview patients to verify their information, record medical history and current medications, and confirm the purpose of their visit.
Enter patient information and clinical data into the electronic medical record.
Assess eye condition by observing pupils, muscles, visual acuity and extraocular movements.
Perform ophthalmic testing, including dilation, refraction, pressure checks, visual fields, OCT, GDX, IOL Master, autorefractor testing and topography.
Apply working knowledge of eye anatomy, diseases, symptoms and ocular medications.
Accurately and thoroughly document medical visits and procedures as performed by the physician.
Prepare patients for treatments and minor procedures; measure and record vital signs as required.
Open and close examination rooms as needed.
Clean and stock examination, treatment, laser and other assigned rooms, and keep drug counts up to date.
Perform general office duties and cleaning assigned by the manager.
Work more than 40 hours as needed to meet business needs and work weekends when applicable.
Travel between work locations when necessary, using reliable transportation.